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How it works
Nobody enjoys moving. What people actually want is to know what happens next. Here is the whole sequence, including the parts that are your job rather than ours.

The sequence
Most removals firms tell you their process. Almost none tell you which bits are your job — which is where moves actually go wrong.
Use the estimator for a figure in the browser, or call and talk it through. Either way you get a same-day call back from someone who will be on the job.
Your side
Our side
Ten minutes on a video call or at your door. We size the van, the crew and the day — this is the step that makes a fixed price possible.
Your side
Our side
Written confirmation with the price, the arrival window, the crew size and the insurance position attached. Nothing to pay yet.
Your side
Our side
Boxes and covers arrive if you are packing yourself, and we confirm the plan against your completion or flight time.
Your side
Our side
Runners down, everything wrapped, loaded in order, driven, then placed room by room and rebuilt before we leave.
Your side
Our side
Your side of it
The jobs that are genuinely yours, in the order they need doing. Tick them off as you go.
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Tick these off as you go — nothing is saved, so print the page if you want it on paper.
Packing guide
If you are packing yourself, this is the advice our crew gives on the doorstep — condensed into four rooms.
The heaviest room and the one that always takes longest. Use small boxes so they stay liftable, and wrap plates on their edges rather than flat — they survive far better standing up.
Load day
A representative timeline. Yours will differ with access and distance, but the running order does not change.
Ready when you are
Ten minutes on a video call is usually all it takes to turn an estimate into a fixed price.